All registered products come with a 10 years warranty as standard.
Products that had a valid warranty on 1st September 2017, now have a total of 10 years warranty from date of purchase.
Subject to the “Exceptions” listed below. SHOWTEC warrants all Products to be free of defects in material and workmanship if used under normal operating conditions for Ten (10) years from point of original retail purchase by an end-user.
Requests for warranty on products bought outside of territory.
For warranty on products bought outside of a user’s territory of residence, the end-user will be directed to contact the dealer who actually sold the product. Of course the end-user can always choose to have it repaired by the territory’s distributor instead, at their cost.
Exceptions to this are:
Touring systems which have previously been agreed with CARE team.
Are there warranty exceptions?
Apart from the obvious improper use of the product, there are only a few exclusions to the limited warranty that you need to be aware of, including consumables, burnt voice coils and road/flight cases.
The above warranty does not apply to:
Consumable parts, including but not limited to, fuses, batteries, and cables.
Drivers and diaphragm assemblies that have burnt voice coils due to over voltage or a surge from a power amplifier.
Power amplifiers with incorrectly loaded outputs (in terms of “load”/ohms).
Physical or shipping damage due to improper use of the Products or incorrect installation.
Cable drum assemblies and road/flight cases, for which there will be a one (1) Year warranty period.
Products whose factory applied serial number has been defaced, altered or removed.
This Limited Warranty is extended exclusively to the original buyer (customer of Authorized Reseller) and is not transferable to anyone who may subsequently purchase the product. No other person (distributor, dealer, fulfiller, retailer, etc.) shall be entitled to give any warranty promise on behalf of SHOWTEC.
10 YEARS WARRANTY
Manage Cookie Consent
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.